What happens to your information.
Last updated 28 September 2026. This is the plain-language version — it’s meant to be read, not skimmed past.
Who this is about
Verde Web Design is a sole trader business operated by Isaac Harding, ABN 59 508 668 976, based in Western Australia. You can reach me at isaac@verdewd.com.
What gets collected
Only what’s needed to answer an enquiry or do the work:
- Your name, email, phone number and business name, when you use the contact form or email directly.
- Your website address, when you ask for an AI visibility check.
- Anything you choose to tell me in a message.
- For clients: the material you supply for the project, and billing details.
No account is created, no password is stored, and no payment card details ever pass through this website.
What isn’t collected
- No advertising trackers or third-party analytics pixels.
- No sensitive information as defined by the Privacy Act — health, racial or ethnic origin, political opinions, religious beliefs, sexual orientation, criminal record. Please don’t send it.
- Nothing about children. This site isn’t directed at anyone under 15.
Why it’s collected
- To reply to you.
- To prepare a quote and, if you go ahead, to do the work.
- To send invoices and keep the records the ATO requires.
Your information isn’t used to build a profile, and it isn’t used for automated decision-making.
Who it’s shared with
Verde does not sell, rent or trade your information. It’s shared only where a service is needed to operate:
- The form provider that delivers contact-form submissions to my inbox.
- The email provider that hosts my business email.
- For clients: the hosting or domain provider you’re being set up with — in your own name, under your own account.
- Anyone I’m legally required to disclose it to.
Some of these providers store data outside Australia. Where that’s the case, you’re consenting to that overseas transfer by contacting me through this site.
AI visibility checks
Worth being specific about, because it’s the unusual part of what I do.
An AI visibility check requests your public website the way a search or AI crawler does. It reads only pages that are already public. It does not access anything behind a login, and it does not collect any information about your site’s visitors.
The resulting report is yours. It isn’t published, shared, or used as a case study unless you agree to that in writing.
How long it’s kept
- Enquiries that don’t become work: deleted within 12 months.
- Client records and invoices: kept five years, as the ATO requires.
- Outreach records: kept as long as needed to honour an unsubscribe request and to show compliance with the Spam Act.
Email from me, and how to stop it
- If I contact you without you asking first, it’s because your business address was published publicly and the message relates to your work — the basis the Spam Act 2003 allows.
- Every message includes a way to unsubscribe.
- Ask to be removed and you will be, within five working days, permanently.
Cookies
This site doesn’t set advertising or tracking cookies. If basic analytics are added later, this page will be updated first and it’ll be said plainly.
Keeping it secure
- Accounts use strong, unique passwords and two-factor authentication where available.
- Client material isn’t stored on shared or public drives.
- No system is perfectly secure, and it would be dishonest to claim otherwise. If a breach occurred that was likely to cause serious harm, you’d be told — and so would the OAIC.
Seeing it, fixing it, deleting it
Email me and ask. You can request a copy of what I hold about you, ask me to correct it, or ask me to delete it. There’s no charge, and I’ll respond within 30 days. The one exception is records I’m legally required to keep, such as invoices inside the five-year window.
If you’re unhappy
Tell me first — email me and I’ll try to fix it. If that doesn’t resolve it, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.
A note on scale
Businesses turning over under $3 million generally aren’t bound by the Australian Privacy Principles. Verde is under that threshold, so much of this page is a choice rather than an obligation. It’s written this way because handling your information carefully shouldn’t depend on how big the business is.